Exchange & Return Policy

Learn about our exchange and return policy to ensure a smooth shopping experience.

Eligibility for Returns

Products can be returned or exchanged within 14 days from the date of delivery. Items must be unused, in original packaging, and in the same condition as received.

Non-Returnable Items

Personalized or customized jewellery, gift cards, and clearance items cannot be returned or exchanged.

Return Process

  • Contact our support team to initiate a return.
  • Package the item securely with all original accessories.
  • Ship the item to our return address (provided by support).

Exchange Process

Exchanges are subject to product availability. Once we receive the returned item, the new item will be shipped within 3-5 business days.

Refunds

Refunds for eligible returns will be processed to the original payment method within 5-7 business days after we receive and inspect the returned product.

Contact Support

For any questions about returns or exchanges, please contact our support team at gulmibaglungjewellerspvtltd@gmail.com.